Communications

Where have all the writers gone…

by mo on October 2, 2012

Content curation is killing off original writing. I monitor various Google Alerts on topics for several clients. (I have a few alerts to help me write more on this blog, but well you know how that goes.) My frustration is growing.  All too often I click on what sounds like an interesting article only to […]

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A colleague shared a post about a research study that was reported in the Chronicle of Philanthropy that I missed in late May. Three universities, Rice, UT San Antonio, and Penn State, collaborated to find out how a person’s politics influence how they donate. While you may not believe that your political beliefs have anything […]

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I have become a follower of McKinsey Quarterly and this article and the graph was a stunner. Whenever clients seem to dismiss the importance of smartphones and the shift here to consume digital media from devices other than a computer I try to find ways to challenge their assumptions. My interest is to get them […]

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Did you see it? The Apple roll out of OS 5 and iCloud was impressive, but I could not take my eyes off the split keyboard on the iPad and the beautiful anonymous hands thumb typing away. Looks to be that Qwerty typing may soon be dead. Standard touch typing skills are still quite useful, […]

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Thanks to More Donors I saw this. In all the tweets about Egypt, I blessedly missed this one saving me a spike in my blood pressure. While “he” did apologize for what was such a distasteful post and removed it, I do hope the brand feels the impact of negative reviews far beyond this spring’s […]

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Bugs Bunny signals a change in tone?

by mo on February 2, 2011

The Chinese New Year of the Rabbit begins February 3rd and most of us are most likely welcoming a placid year after the ferocious year of the Tiger. The Rabbit symbolizes graciousness, good manners, sound counsel, kindness and sensitivity to beauty. He is known for soft speech, never resorting to foul language and vitriol. His […]

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I guess I cannot blame AT&T of not being more nimble. They are a huge company and my change of service is just one account change of how many they handle in an average day. Still, the confirmation letter I received thanking me for choosing AT&T when in fact, I am porting my home/office and […]

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The importance of humility in a crisis

by mo on March 16, 2010

Watching the Toyota recall catastrophe unfold has been painful – somewhat like craning your neck to see a car wreck. Pretty dead-on in this case. Emerging from a crisis with a reputation intact has everything to do with the timeliness of the response and the quality of the message, standard crisis communications 101. I suggest […]

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Autoantonymous Sanctions

by mo on February 25, 2010

While motivating myself to do a bit of dusting the other day I realized that “dust” was an autoantonym – a word that has two meanings that are very different. I was removing dust (or at least attempting to rein in the dust bunnies) but was thinking about a making a flourless chocolate cake and […]

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Lately if feels that everyone is trying to develop a social media plan or rather launch a few tactics in search of a strategy. Of course it does help to put a toe in the water before one jumps in entirely, but I have a growing unease that the only tangible result of all this […]

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